How to Guides

• How to transfer calls using Polycom phones
• How to Merge calls (setup a 3-way conference call)
• Direct Transfer to Voicemail
• Direct Transfer to Voicemail
• Setting up your Voicemail Messages
• Getting Started Videos!
• Star Codes
• How to make international calls
• Record Your Name for Directory
• How to set Caller ID Prefix
• How to Access Call Recordings in Portal
• How to Add Answering Rules
• How to create an AutoAttendant(IVR)
• How to setup a Ring Group (aka Hunt Group)
• How To Access Voicemail
• Click to Call User Guide