General Firewall Requirement

This article provides steps in creating rules on a Firewall router.

  • Create a rule to allow inbound traffic from 204.124.15.45 and 162.212.246.15
  • Create a rule to allow traffic from 204.124.15.47 for Provisioning.
  • Disable SIP ALG
    • for Sonicwall Firewall is the same as SIP-Transformations.
    • for Cisco ASA Firewall no+A240:A262 inspect sip.
  • Set UDP Timeout to 180 sec

Open the following ports

Port

Protocol

Description

443

TCP

Needed for secure web content and secure provisioning over HTTPS.

5060

TCP/UDP

Needed for SIP signaling.

5061

TCP/UDP

Needed for secure SIP signaling.

20000-36000

UDP

Needed for Audio/Video streams (RTP)
8001 TCP Required for the Portal to provide dynamic updates.

9002

TCP Required for SNAPmobile Web communication.