Star Codes

List of all default MonsterVoIP starcodes

STAR CODE

FEATURE DESCRIPTION

APPLICATION

***

Dynamically Park a Call

Call Queuing

**2

Dynamically Park a Call with a Ring back

Call Queuing with a Ring back

*<Call Park Queue>

Park a Call

Call Queuing

*40

Activate Forward

Activate-Forward

*41

Set Forward Busy Destination

Set-Forward-Busy

*42

Set Forward No Answer Feature

Set-Forward-No-Answer

*50

Agent Login for One Call

Make Available

*51

Agent Login

Make Auto

*52

Agent Logout

Make Unavailable

*67<10 or 11 Digit phone number>

To Connection w/ Privacy DID 11 Digit

To Connection with Privacy

*67<Extension Number>

To Connection w/Privacy

To User with Privacy

*69

Last Call Return

Call Return

*72

Set Forward Destination

Set-Forward

*73

Disable Forward

Deactivate-Forward

*77

Activate Reject Anonymous

Activate-Reject-Anonymous

*78

Activate Do Not Disturb

Activate-DND

*79

Disable Do Not Disturb

Deactivate-DND

*87

Disable Reject Anonymous Call

Deactivate-Reject-Anonymous

*88

Pickup <Own User> Call from Another Device

Self-Pickup

*90

Activate Forward Busy

Activate-Forward-Busy

*91

Disable Forward Busy

Deactivate-Forward-Busy

*92

Activate Forward No Answer

Activate-Forward-No-Answer

*93

Disable Forward No Answer

Deactivate-Forward-No-Answer

03+Ext

Forward Directly to Voicemail

Residential Voice Mail

07+Ext

Pickup Call From Another Ext

Call Pickup

08+Ext

Intercom Specific Extension

To Device Auto Answer

*35{ ext}

Extension Pickup

Answer a Call that is ringing at another extension

*36

Domain Pickup

Answer a Call that is ringing within the same domain

*37

Department Pickup

Answer a Call that is ringing within the same department.

*38

Self-Pickup

Moves an active call to another extension owned by the same user.

*44

Hot-desking(Log In)

Requires User Login and Password

*46

Hot-desking(Log Out)

Requires Password of current logged in user.

*50{ext.}

Auto Answer/Intercom

3 or 4 Digit Ext

*55{ Parking Lot}

Retrieve Call from Call Park

Call Retrieve from Call Park Queue

*66<10 or 11 Digit phone number>

Route call Off-Net

Route a call out through a carrier.

*74

Activate Night Mode

 

*75

Deactivate Night Mode

 

*80

Start Call Recording

 

*81

Stop Call Recording

 

*82

Pause call recording for 1 minute until *83

 

*83

Resume Call recording from a pause (*82)

 

*89

Make agent available for all Queues

 

*97{ext.}

Transfer to 4 digit extension

 

*98{ext.}

Transfer to a 3 digit extension

 

*99

Transfer to Self

 

71[0-9]

Transfer a call to a Call Park Queue in the 710-719 range

 

72[0-9]

Transfer a call to a Call Park Queue in the 720-729 range

 

5000

Unregistered Login to Voicemail

 

5001

Registered Login to Voicemail